Terms & Conditions

These Terms & Conditions ("Terms") govern your use of the coaching services and website provided by Ruben Giovanni Luna, trading as "Dialed Fitness" ("we", "us", "our"). By accessing the site, submitting an application, or purchasing a plan, you agree to these Terms.

1. Who you are contracting with

You are contracting with Ruben Giovanni Luna (sole trader), trading as Dialed Fitness. References to "we" or "us" mean this individual.

2. The service

We provide in-person fitness coaching, including 1-on-1 training sessions, training plans, nutrition guidance, check-ins, and related digital content. Specific deliverables depend on the plan you purchase (Foundation, Apex, Pinnacle, or one-time products such as the InBody Scan).

3. Eligibility & account

• The program is open to people of any age. Minors should have parental or guardian awareness and consent before starting.
• You must provide accurate information and keep your account credentials confidential.
• You are responsible for activity under your account.

4. Acceptable use

You agree not to misuse the service. You will not:

• Use the service for any unlawful purpose, fraud, or spam.
• Infringe our intellectual property or that of others.
• Attempt to interfere with the security of the service (malware, probing, scraping, reverse engineering).
• Resell, redistribute, or share paid content with people who have not paid for it.

5. Health disclaimer

Our content is general fitness and nutrition information and is not medical advice. Consult a qualified physician before starting any training or nutrition program, especially if you have a medical condition, are pregnant, or are taking medication. You participate at your own risk.

6. Intellectual property

All training plans, nutrition guides, videos, written content, and branding are owned by Ruben Giovanni Luna. You receive a limited, non-exclusive, non-transferable right to use the materials for your personal training only.

7. Payments, billing & refunds

Payments are made directly to Dialed Fitness using one of the following methods: Yappy (mobile payment to +507 6550-5562), ACH bank transfer (account details provided on request — contact us directly), or cash (paid in person at your first session of the billing period). We are not affiliated with any third-party payment processor or merchant of record.

Receipts are issued by us upon confirmation of payment. For details on cancellations and refunds, see our Refund Policy.

8. Subscriptions

Monthly plans run for the full billing month you have paid for. Cancellations take effect at the end of the current paid month — you keep access through that period, and no further payment is due once you have cancelled. See our Refund Policy for details.

9. Service availability

We aim to provide a reliable service but do not guarantee uninterrupted or error-free operation. We may modify or improve the service at any time.

10. Suspension & termination

We may suspend or terminate your access for: material breach of these Terms, non-payment, security or fraud risk, or repeated/serious policy violations.

11. Disclaimers & liability

To the fullest extent permitted by law, the service is provided "as is" without warranties of any kind. Our aggregate liability for any claim arising out of or relating to the service is limited to the fees you paid us in the 6 months preceding the claim. We are not liable for indirect, consequential, or special damages (loss of profits, data, or goodwill). Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence where it cannot be excluded by law.

12. Indemnity

You agree to indemnify us against claims arising from your misuse of the service, your content, or your breach of these Terms.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated via the site or email.

14. Governing law

These Terms are governed by the laws of the jurisdiction in which Ruben Giovanni Luna resides, without regard to conflict of law principles.

15. Contact

Questions about these Terms? Reach us via the contact section on our homepage.